In today’s world, portable oxygen concentrators have revolutionized the way people with respiratory conditions live their lives. As these devices provide independence and mobility, choosing the right supplier is crucial. Inogen is one of the leading brands when it comes to portable oxygen concentrators, and buying from an Inogen Authorized Reseller ensures that you’re getting an authentic product along with excellent customer service.
In this article, we’ll dive deep into what an Inogen Authorized Reseller is, why it matters, and how to make the most informed decision when purchasing an oxygen solution. Whether you’re looking to buy a unit for yourself or a loved one, this guide will help you navigate the process.
What Is an Inogen Authorized Reseller?
An Inogen Authorized Reseller is a certified distributor who has met specific qualifications and standards set by Inogen itself. These resellers are entrusted with the responsibility to sell Inogen’s products, provide warranty support, and offer customer service that aligns with the brand’s quality.
Why Choose an Inogen Authorized Reseller?
When purchasing a medical device as important as a portable oxygen concentrator, authenticity and quality are paramount. Buying from an Inogen Authorized Reseller provides several benefits, including:
- Genuine Products: Authorized resellers only sell authentic Inogen products, reducing the risk of counterfeit or substandard devices.
- Warranty Protection: Devices bought from authorized dealers come with manufacturer warranties, ensuring you’re covered in case of any issues.
- Expert Knowledge: Authorized resellers are trained by Inogen to understand their products, ensuring that they can guide you in making the best choice for your specific needs.
- Customer Support: These resellers offer reliable customer service, making it easier to troubleshoot any issues that may arise after purchase.
What Sets Inogen Apart from Other Oxygen Solutions?
Inogen is a well-known and trusted name in the oxygen concentrator industry, offering a variety of models that cater to different needs. Their products are designed for portability, ease of use, and efficiency, making them a popular choice for people who require oxygen therapy on the go.
Some key features of Inogen products include:
- Lightweight Designs: Inogen’s models, such as the Inogen One G3 and G5, are among the lightest portable oxygen concentrators on the market.
- Battery Life: These units offer extended battery life, allowing users to stay mobile without constantly worrying about recharging.
- Quiet Operation: Inogen devices are known for their quiet operation, ensuring they don’t disrupt daily life.
- FDA Approved: All Inogen oxygen concentrators are FDA-approved for medical use, making them safe and reliable.
How to Identify an Inogen Authorized Reseller
Given the popularity of Inogen products, it’s crucial to ensure that you’re purchasing from a legitimate, authorized reseller. Here are some ways to identify an Inogen Authorized Reseller:
- Check Inogen’s Official Website: Inogen provides a list of authorized resellers on their website. Always cross-reference the reseller with this list.
- Look for Certification: Authorized resellers often display certification on their websites, showcasing their official partnership with Inogen.
- Customer Reviews: Checking reviews and testimonials from previous customers can give insight into the reseller’s authenticity and customer service quality.
- Contact Inogen Directly: If in doubt, you can always contact Inogen directly to confirm if a reseller is authorized.
Why Avoid Unauthorized Sellers?
Purchasing from unauthorized sellers can lead to several risks, including:
- Lack of Warranty: Unauthorized sellers may offer products that do not come with the official manufacturer’s warranty, leaving you unprotected in case of device failure.
- Substandard Products: There’s a risk of receiving counterfeit or refurbished products that may not meet Inogen’s high standards.
- Poor Customer Service: Unauthorized sellers may not have the expertise or resources to provide the same level of support as an authorized reseller.
List of Authorized distributors
Here are the list of authorized distributors of Inogen Authorized Reseller.
| Name | Area | Contact |
| Indipendent Living Specialists | Australia, new Zealand | Ian Farquharson Email: ian@ilsau.com.au Phone: +61 2 9427 4995 |
| Air Liquide Creative Oxygen | Australia, new Zealand | Email: alhorders@airliquide.com Phone: +61 300 36 02 02 (Australia) |
| E-xclusif Medical Supply PTE LTD | Singapore | Sharon Law Email: exclusif@singnet.com.sg Phone: +65-6738 3525 (Singapore) |
| Productos Technologicos I vision S.A. DE C.V. | Mexico | Sara Sevilla Email: rodrigo@protecvision.com.mx Phone: +011 525555891053 or +011 525569928350 (Mexico) |
| HCM&C International | Latin America (except Mexico) | Antonio Mortera Email: amortera@hcmcinternational.com Jose Luis Cervera Email: jlcervera@hcmcinternational.com Phone: +34 91 626 39 88 (Spain) |
| Sanrai International | Africa, India, the Middle East and Latin America | Amarpreet Rai Email: info@sanrai.com Phone: +1 607-821-0153 (U.S. Cell) |
| BOC | Australia, New Zealand | Australia: Email: healthcare@boc.com Phone: 1800 050 999 New Zealand: Email: healthcareNZ@boc.com Phone: 0800 699 2273 |
Benefits of Purchasing from an Inogen Authorized Reseller
When you choose to buy from an Inogen Authorized Reseller, you’re not just purchasing a product; you’re investing in peace of mind. Here are the key benefits you can expect:
1. Product Authenticity and Quality
As mentioned earlier, buying from an authorized reseller guarantees that you’re getting a genuine Inogen product. These devices undergo rigorous quality checks before they’re sold, ensuring they meet Inogen’s high standards.
2. Full Warranty Protection
Inogen offers a limited warranty on its devices, but this is only valid when the product is purchased from an authorized reseller. This warranty covers both parts and labor, offering protection against any defects in materials or workmanship.
3. Expert Guidance and Support
An Inogen Authorized Reseller is trained to help you choose the right oxygen concentrator for your needs. Whether you need a unit for continuous oxygen therapy or for occasional use, they can recommend the best model based on your lifestyle, oxygen requirements, and budget.
4. Access to Accessories and Replacement Parts
Authorized resellers also provide genuine Inogen accessories and replacement parts, such as additional batteries, chargers, and filters. This ensures that your device remains functional and efficient for a longer period.
5. Hassle-Free Returns and Repairs
In the unlikely event that your oxygen concentrator needs repairs or doesn’t meet your expectations, authorized resellers offer hassle-free returns and repair services. Because they are backed by Inogen, you can trust that any issue will be resolved professionally and promptly.
How to Choose the Right Inogen Portable Oxygen Concentrator
There are several models available from Inogen, each designed for specific needs. When working with an Inogen Authorized Reseller, they can guide you in selecting the best option. Here are some of the popular models and their features:
1. Inogen One G5
The Inogen One G5 is a top choice for those who need a powerful, long-lasting portable oxygen concentrator. With up to 10 hours of battery life on a single charge and five different flow settings, this model is suitable for most oxygen therapy patients.
2. Inogen One G4
For users looking for an even lighter option, the Inogen One G4 is perfect. It weighs just 2.8 pounds and offers three flow settings, making it ideal for active users who need a compact device.
3. Inogen At Home
The Inogen At Home is a stationary oxygen concentrator designed for home use. It’s energy-efficient and provides continuous flow oxygen, perfect for users who require a steady supply throughout the day and night.
Conclusion: Why an Inogen Authorized Reseller Is Your Best Choice
Purchasing a portable oxygen concentrator is a significant investment, and ensuring that you get the best product for your health is paramount. By choosing an Inogen Authorized Reseller, you’re not only getting a high-quality, genuine product but also benefiting from expert guidance, comprehensive customer support, and warranty protection.
Always take the time to verify that you are buying from an authorized reseller, as this will safeguard you from potential risks associated with unauthorized sellers. With the right portable oxygen concentrator, you can enjoy the freedom and mobility that Inogen products are known for, improving your quality of life dramatically.
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FAQs
Here are five questions and answers about Inogen Authorized Resellers. This will help you to understand about their products and services easily.
1. What is an Inogen Authorized Reseller?
An Inogen Authorized Reseller is a certified distributor that has been approved by Inogen to sell their products. These resellers meet specific standards set by Inogen and are qualified to provide authentic products, warranty protection, and customer support.
2. Why is it important to buy from an Inogen Authorized Reseller?
Buying from an Inogen Authorized Reseller ensures that you receive a genuine Inogen product, along with the manufacturer’s warranty. Authorized resellers are also trained to offer expert guidance and can provide you with high-quality customer service, which is vital for medical equipment.
3. How can I verify if a seller is an Inogen Authorized Reseller?
You can verify a seller’s authorization by checking Inogen’s official website for a list of authorized resellers. Additionally, authorized resellers often display certification on their websites. If in doubt, you can contact Inogen directly for confirmation.
4. What risks are associated with buying from unauthorized sellers?
Purchasing from unauthorized sellers can result in receiving counterfeit or substandard products, lack of warranty protection, and poor customer service. Unauthorized sellers may also sell refurbished products without disclosing this information.
5. What are the most popular Inogen portable oxygen concentrator models?
Some of the most popular Inogen models include the Inogen One G5, known for its long battery life and multiple flow settings; the Inogen One G4, which is lightweight and compact; and the Inogen At Home, a stationary oxygen concentrator ideal for continuous oxygen therapy.